Privacy Policy

Last updated: 04 September 2026

At Nayana G Nair, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our programs or services, register for an event, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Your name
Email address
Phone number
Billing and payment information
Information provided when registering for a course, webinar, session, or event
Information you voluntarily share through enquiry forms, questionnaires, emails, or during your interactions with us
Your preferences and interests relating to our programs and services
Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide our services, communicate with you, process transactions, and improve your experience.

2. Information You Share With Us

Some of our services involve personal reflection and emotional healing. You may choose to share personal information about your experiences, emotions, relationships, family patterns, or life circumstances.

Sharing such information is voluntary. We treat information shared with us during our work together as private and confidential, subject to applicable law and the limitations described in our Terms & Conditions.

Please avoid submitting highly sensitive personal information through general website forms unless specifically requested.

3. How We Use Your Information

We may use your information to:

Process registrations, purchases, and payments
Provide access to courses, programs, sessions, and events
Communicate with you about your bookings, purchases, or enquiries
Provide customer support
Send information about programs, workshops, events, or services you have expressed interest in
Improve our website, programs, and services
Maintain records required for business and legal purposes
Prevent fraud, misuse, or unauthorised access
Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

4. Payments

Payments made through our website may be processed by third-party payment providers.

We do not ordinarily have access to or store your complete debit/credit card, banking, or other payment credentials. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

5. Third-Party Services

We may use third-party platforms and service providers to operate our business, including platforms for:

Course hosting and delivery
Payment processing
Email communication
Scheduling and bookings
Website analytics
Forms and registrations
Video conferencing

These providers may process certain information on our behalf. We aim to work with service providers that maintain appropriate security and privacy practices.

Their use of your information may also be governed by their respective privacy policies.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your experience.

Cookies may help us understand things such as which pages are visited, how visitors interact with our website, and whether our website is functioning properly.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Communications

If you provide your email address or phone number, we may use it to communicate with you regarding:

Your purchases or registrations
Your sessions or programs
Important service-related information
Responses to your enquiries
New programs, workshops, events, or relevant updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

8. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymise it.

10. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted service providers when necessary to operate our business and provide our services, such as payment processors, course platforms, email service providers, scheduling platforms, and technical service providers.

We may also disclose information where required by applicable law, legal process, or to protect our rights, safety, or property.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of promotional communications

To make a privacy-related request, please contact us using the details below.

12. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. External Links

Our website may contain links to third-party websites, platforms, or resources.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Nayana G Nair

Email: evolvesoulstudio@gmail.com